Terms & Conditions : Best Web India

Terms & Conditions

Effective Date: April 13, 2025
Last Updated: April 13, 2025

Welcome to Best Web India. These Terms and Conditions ("Terms") govern your use of our website and services, including but not limited to web development, digital marketing, and other IT solutions. By accessing or using our website or engaging with our services, you agree to comply with these Terms. If you do not agree to them, please discontinue use of our site and services immediately.

1. Definitions

"Company," "we," "our," or "us" refers to Best Web India.
"User," "you," "client," or "customer" refers to anyone who accesses our website, communicates with us, or uses our services.
"Services" include all web development, app development, SEO, hosting, design, consultation, and digital services provided by Best Web India.

2. Website Usage Policy

By using our website, you agree not to:

Use the site for any unlawful or unethical activity
Attempt unauthorized access to any part of our systems
Distribute viruses, malware, or other harmful technologies
Violate intellectual property rights or privacy laws
Attempt to collect or harvest data from our site for malicious use

We reserve the right to monitor usage and restrict access to users or IPs that breach our policy.

3. Services & Engagement

We provide professional digital services upon mutual agreement through formal proposals, contracts, or email confirmations. The scope, timelines, and deliverables are clearly defined before project commencement.

Key points include:

All work begins after agreement and partial advance payment.
Communication is maintained throughout the project for feedback and updates.
Timelines are estimated and may vary depending on project changes or external factors.
Final deliverables are transferred post final payment, unless otherwise specified.

4. Payments & Refund Policy

We strive for transparency in all financial dealings. Our payment terms are as follows:

A non-refundable advance (usually 40–50%) is required to initiate any project.
The balance is payable upon project completion or as per defined milestones.
We accept payments through bank transfers, UPI, or third-party gateways.
Late payments may result in project delays or service suspension.
Refunds are not applicable once design/development work has started, unless due to non-delivery from our side.

Each project may carry custom payment terms defined in the official agreement or invoice.

5. Ownership & Intellectual Property Rights

Upon full payment, clients own the rights to custom designs, content, and code created specifically for their project.
We reserve the right to showcase completed projects in our portfolio unless otherwise requested in writing.
Use of third-party software or licenses (e.g., themes, plugins) are bound by the original provider's terms.
Clients are not permitted to resell or redistribute our intellectual property without written consent.

6. Client Responsibilities

To ensure timely and successful project execution, clients agree to:

Provide accurate, timely feedback and content required for the project
Respond promptly to communication
Ensure compliance with legal requirements for any information, graphics, or material provided
Maintain backup copies of all data and assets supplied

We are not liable for delays caused by client-side inactivity or insufficient information.

7. Confidentiality

Both parties agree to maintain strict confidentiality regarding:

Project-related communications and business information
User data, source code, and proprietary materials
Any shared credentials, documents, or analytics

We do not share or sell client information. Confidentiality remains in effect during and after the project.

8. Warranty & Liability

Our services are delivered with the utmost professionalism and technical care. However, we do not warrant that:

The website or digital product will be completely error-free at all times
Third-party integrations (such as plugins, APIs) will remain available or functional indefinitely

We are not liable for:

Any loss of data or revenue due to misuse or external threats
Downtime caused by third-party hosting, software providers, or cyberattacks
Client modifications that result in malfunction or data loss

Our liability is limited to the amount paid for the services in question.

9. Revisions, Edits & Support

Each service package includes a limited number of revisions unless explicitly mentioned. After the final delivery:

Additional work is considered new scope and may incur extra charges
We offer support (usually for 15–30 days post-launch), including minor tweaks and bug fixes
Long-term support or maintenance requires a separate service agreement

All changes must be requested in writing.

10. Use of Third-Party Services

We may integrate third-party software, APIs, or services into your project. These are subject to the providers’ terms and availability. We are not responsible for:

Updates or pricing changes by third-party vendors
Licensing requirements for paid tools/plugins
Performance issues originating from external services

11. Termination of Services

Best Web India reserves the right to suspend or terminate services if:

The client breaches these Terms or project agreements
Communication becomes unprofessional or abusive
Payments are repeatedly delayed or withheld

Clients may also request service termination at any time, with full payment due for completed work.

12. Legal Jurisdiction

These Terms are governed by the laws of the Republic of India. All disputes shall be resolved under the jurisdiction of the competent courts located in [Your City], India, where Best Web India operates.

13. Changes to Terms & Conditions

We may update these Terms occasionally to reflect changes in services or compliance requirements. Updates are effective immediately upon being posted on our website. We encourage users to review this page periodically.

Continued use of our services implies acceptance of the latest version.

14. Contact Information

For questions, feedback, or legal concerns regarding these Terms, please contact us:

Best Web India
Email: [Info@bestwebindia.com]
Website: [www.bestwebindia.com]